Bodum’s insulated glassware is made from durable Borosilicate glass. Borosilicate glass is a strong heat-resistant glass that weighs less than traditional glassware. Used to make scientific lab glass, borosilicate glass (medical grade glass) is stronger than traditional “soda-lime” glass and can be used for everything from drinkware to cookware. Borosilicate glass substitutes boron oxide in place of the soda and lime used in traditional glassware. The boron oxide acts as a glue holding the silicate together and due to the small size of boron particles, the glass is held together tighter, resulting in a stronger glass. Some customers may perceive the glass to be “thin” as they hold it. It is important to explain the difference between borosilicate and soda lime glass. Borosilicate glass doesn’t need to be as thick as traditional glass to be just as strong. Borosilicate is simply a different type of glass that is resistant to temperature swings and scratching. Because the particles are held together so tightly, borosilicate glass is dishwasher safe and will not become cloudy over time; you can rest assured that after 100 cycles, the glass will be as clear as the day you bought it. Simply treat it as you would any glass product and it will stand up to every day use. Dishwasher & microwave safe.
Quick Shipping and Professional Packaging
We offer a wide range of shipping options thanks to our long-standing relationships with UPS, FedEx and DHL. Our warehouse staff are highly trained and will pack your products in accordance with our exact and exact specifications. Your products will go through a thorough inspection and be adequately secured before being delivered. We ship to thousands clients every day in a variety of countries. This is an indication of our commitment to be the largest online retailer globally. The warehouses and centers of distribution are situated in Europe, as well as the USA.
Note: Orders that contain more than one item are assigned a processing period depending on the item.
We will carefully examine all items ordered before shipping. The majority of orders are shipped within 48 hours. The time to deliver varies from 3-7 days.
Returns
Due to multiple parties which include the factory as well as the warehouse, we're unable to fully manage stock. Stock levels can fluctuate at any given time. It is possible that you will not receive your order after it has been placed.
Our policy is valid for 30 days. If you don't receive the product within the 30 days period, we're unable to offer a refund or an exchange.
To be eligible for a refund the item must be unused and in the same condition that you received it. The item must be in the original packaging.